Careers at MSW

The Quality Technician/Supervisor supports the plant’s quality management system to ensure compliance with automotive standards, including IATF 16949 and customer-specific requirements. This role is responsible for supervising a team of quality inspectors to ensure customers receive 100% defect free parts. The position is also responsible for various testing, calibration, and containment activities to ensure product conformity, reduce defects, and support continuous improvement within a fast-paced automotive manufacturing environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Supervise a team of production floor inspectors to ensure correct staffing and inspection prioritization is being maintained.
• Perform Millipore (membrane filtration) testing to verify cleanliness levels of components and processes in accordance with automotive cleanliness standards (e.g., VDA 19 / ISO 16232). 
• Manage and maintain the gage calibration system, ensuring all inspection, measurement, and test equipment is calibrated and compliant with IATF 16949 requirements. 
• Conduct shipping dock audits to verify proper packaging, labeling, traceability, and documentation meet customer-specific requirements (CSR) and automotive standards. 
• Oversee non-conforming material (NCM) management, including identification, segregation, documentation, and disposition using established quality systems. 
• Lead defect containment activities (e.g., controlled shipping, sort/rework coordination), ensuring immediate response to quality issues and protection of the customer. 
• Perform incoming/receiving inspections on raw materials and components using sampling plans and control plans. 
• Process supplier returning using DMR process.
• Develop, update, and maintain process work instructions and visual aids to ensure standardized operations and error-proofing (poka-yoke). 
• Support layered process audits (LPA) and internal quality audits to ensure adherence to control plans and standardized work. 
• Assist in root cause analysis (e.g., 5 Whys, Fishbone, 8D) and support corrective and preventive actions (CAPA). 
• Maintain traceability and accurate quality records in compliance with IATF 16949 and customer requirements. 
• Collaborate with production, engineering, and suppliers to resolve quality issues and improve process capability.
• Assist with safe new product launches and building sample parts.
• Other duties as assigned.

What Success Looks Like:

• Zero PPM with customers.
• Lead and develop floor inspectors to achieve high performance.
• Ensure floor inspector staffing is focusing on the correct product priority.
• Continual internal PPM reduction
• Reduce manual part inspection requirements.
• Ensuring no expired gauge calibrations.
• Completion of tasks within an agreed timeframe.

Position Profile:

• Strong attention to detail and commitment to zero-defect mindset. 
• Problem-solving and analytical thinking. 
• Effective communication across all levels of the organization. 
• Ability to work under pressure in a fast-paced automotive environment. 
• Team-oriented with continuous improvement focus.
• Self-motivated.

The Buyer is responsible for procuring direct supplies and services within the scope of the company’s policies and procedures in support of its manufacturing operations. This position sends schedules to suppliers electronically as well as manually, manages the process of receiving, reviewing, and monitoring the filling of customer requirements and acts as a supplier service liaison between supplier and MSW. The Buyer utilizes an MRP system in accordance with established parameters and coordinates with scheduling/production to ensure parts are in stock with ample time to produce finished goods.

Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Manages continuity of supply of material to support all production needs.

• Contact suppliers to verify shipment details, request push outs and pull ins (Action supplier exception messages) based upon customer requirements.

• Plans for purchasing materials to support production/customer needs using EDI sales forecasts.

• Review customer demand, production schedules, and material shortage reports to determine materials requirements and priorities.

• Coordinate constrained customer-directed suppliers with customer agreement.

• Drive troubled suppliers to provide detailed delivery plans that ensure 100% on-time delivery. Supplier recovery plans should show when troubled suppliers are 100% compliant with MSW needs.

• Maintain and nurtures excellent internal customer and supplier/customer relationships.

• Communicates cross functionally with various departments to ensure all needs are met.

• Requisitions and maintain inventories of materials or supplies necessary to meet production demands.

• Manages and maintain safety stock levels to reduce risk of stock outs through analyzing supply and demand.

• Maintain part number parameters (lead-times, box quantities, MOQs, time fences, costs, etc.)

• Run EDI customer sales orders comparing prior and level the schedule by work center.

• Resolve A/P issues timely.

• Assists in new product launch process.

• Compiles information, such production progress, materials inventories, materials used, or customer information, so that status reports can be completed

• Create and maintain Work Instructions for this position and follow ISO 9001: 2015 or IATF 16949 requirements for updates.

• Coordinate with quality team to mitigate supplier quality issues and propose deviations.

• Lead root cause corrective actions for past due purchase orders and for inventory below / above optimized level

• Confirm Purchase Orders within 3 days of creation and keep promise dates accurate.

• Participate in teams to resolve problems, mitigate risks, process improvements, etc.

• Take full ownership of the job matrix with back-up associates.

• Drive improvement through new processes, methods, and tools.

• Additional tasks may also be assigned as required.

What Success Looks Like

• Customer OTDIF  greater than 95%.

• Supplier on time delivery is greater than 90%.

• Supplier compliant delivery recovery plans in place for troubled suppliers.

• Same day response time to customer/supplier requests.

• On time material availability for production ensuring 100% on time delivery to customers.

• Right sized material stocking levels that support company inventory turn goals and 100% on time delivery to customers.

• Demonstrated strong customer and supplier relationships are in place.

Position Profile:

• Thrive in team environment.

• Strong verbal and written communicator.

• Ambassador for both MSW and customers.

• Able to shift priorities quickly based on business needs.

• Values structure, accountability, and consistent follow-through.

• Self-motivated with a strong desire to satisfy external and internal customers.

• Demonstrates ownership of assigned tasks and pride in work quality.

• Operates effectively in a fast-paced environment influenced by business growth and operational momentum.

• Values structure, accountability, and consistent follow-through.

• Demonstrates ownership of assigned tasks and pride in work quality.

Summary/Objectives

Working Monday through Thursday from 3:30 PM to 2:00 AM, the 2nd shift Maintenance Technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and production maintenance systems and processes to support the achievement of the site’s business goals and objectives. 

Essential Job Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Serve as the first point of contact for equipment breakdowns and respond promptly and professionally to time-sensitive maintenance needs.
• Perform installation, maintenance, and repair of production and facility equipment with accuracy, precision, and adherence to established procedures.
• Provide emergency and unscheduled repairs of production equipment and fully document work performed.
• Conduct mechanical, electrical, pneumatic, and hydraulic troubleshooting with a focus on identifying root causes and preventing recurrence.
• Perform advanced troubleshooting of control systems, including interpreting ladder logic and tracing I/O and sensors. Basic PLC troubleshooting (reading ladder logic, tracing I/O and sensors, minor edits a plus but not required).
• Read and interpret technical manuals, schematics, and work orders, and proactively learn new equipment to improve diagnostic capabilities.
• Diagnose issues, replace or repair parts, test functionality, and ensure proper adjustments with strong follow-through.
• Complete preventive maintenance activities within the CMMS, ensuring entries are thorough, accurate, and compliant with internal documentation standards.
• Assist in the analysis and improvement of CMMS workflows, including identifying patterns, repeated failures, and opportunities for system optimization.
• Perform facility maintenance tasks such as plumbing, electrical, and carpentry work as needed.
• Partner with and oversee external service vendors conducting repairs or maintenance work.
• Operate hand tools, power tools, electric meters, diagnostic equipment, and material-handling devices safely and effectively.
• Conduct proactive inspections of equipment during operation to identify potential safety hazards and emerging maintenance issues.
• Recommend and implement improvements to enhance equipment reliability, maintenance efficiency, and cost-effectiveness.
• Support audits and reviews related to maintenance documentation, safety compliance, and equipment performance.
• Communicate clearly with operators, engineering staff, and leadership regarding equipment status, risks, and recommended corrective actions.
• Maintain confidentiality of equipment, facility, and process information when appropriate.
• Maintain clean, organized, and safe work areas at all times with disciplined attention to detail.
• Participate in or lead special projects, equipment upgrades, and installation activities as assigned.

What Success Looks Like

• Equipment downtime is minimized through proactive troubleshooting and timely response to issues.
• Preventive maintenance tasks are completed accurately, consistently, and fully documented in the CMMS.
• Communication with operators, engineering, and leadership is proactive, clear, and solution-focused.
• Issues are anticipated when possible, not simply corrected after failure.
• Work areas, tools, and documentation are maintained with high standards of accuracy and organization.
• Vendor interactions and repair activities are executed professionally and aligned with company expectations.

Position Profile:

• Thrives in a hands-on environment with high standards for precision and safety.
• Able to shift priorities quickly based on production demands.
• Values structure, accountability, and consistent follow-through.
• Self-motivated with a strong desire to understand new equipment, technologies, and processes.
• Demonstrates ownership of assigned tasks and pride in work quality.
• Operates effectively in a fast-paced environment influenced by business growth and operational momentum.

The Quality Technician supports the plant’s quality management system to ensure compliance with automotive standards, including IATF 16949 and customer-specific requirements. This role is responsible for inspection, testing, calibration, and containment activities to ensure product conformity, reduce defects, and support continuous improvement within a fast-paced automotive manufacturing environment.

Essential Job Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Perform Millipore (membrane filtration) testing to verify cleanliness levels of components and processes in accordance with automotive cleanliness standards (e.g., VDA 19 / ISO 16232).

• Manage and maintain the gage calibration system, ensuring all inspection, measurement, and test equipment is calibrated and compliant with IATF 16949 requirements.

• Conduct shipping dock audits to verify proper packaging, labeling, traceability, and documentation meet customer-specific requirements (CSR) and automotive standards.

• Oversee non-conforming material (NCM) management, including identification, segregation, documentation, and disposition using established quality systems.

• Lead defect containment activities (e.g., controlled shipping, sort/rework coordination), ensuring immediate response to quality issues and protection of the customer.

• Perform incoming/receiving inspections on raw materials and components using sampling plans and control plans.

• Process supplier returning using DMR process.

• Develop, update, and maintain process work instructions and visual aids to ensure standardized operations and error-proofing (poka-yoke).

• Support layered process audits (LPA) and internal quality audits to ensure adherence to control plans and standardized work.

• Assist in root cause analysis (e.g., 5 Whys, Fishbone, 8D) and support corrective and preventive actions (CAPA).

• Maintain traceability and accurate quality records in compliance with IATF 16949 and customer requirements.

• Collaborate with production, engineering, and suppliers to resolve quality issues and improve process capability.

• Assist with safe new product launches and building sample parts.

• Other duties as assigned.

What Success Looks Like

• Zero PPM with customers.

• Continual internal PPM reduction

• Reduce manual part inspection requirements.

• Ensuring no expired gauge calibrations.

• Completion of tasks within an agreed timeframe.

Position Profile:

• Strong attention to detail and commitment to zero-defect mindset.

• Problem-solving and analytical thinking.

• Effective communication across all levels of the organization.

• Ability to work under pressure in a fast-paced automotive environment.

• Team-oriented with continuous improvement focus.

• Self motivated.

 The Quality Engineer maintains quality control processes, systems and documentation for the plant. Supports the plant’s quality management system to ensure compliance with automotive standards, including IATF 16949, ISO 9001 and customer-specific requirements. This role provides quality assurance support to customers, suppliers, and internal manufacturing workstations. This position is a key contributor to continuous improvement, corrective and preventative actions and work closely with all departments to ensure we produce a quality product.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Quality Planning & Assurance

• Develop and implement quality plans, control plans, and inspection procedures.
• Participate in APQP (Advanced Product Quality Planning) processes.
• Responsible for PPAP for designated customers (Production Part Approval Process) submissions and approvals.
• Ensure compliance with IATF 16949, ISO 9001, and customer-specific requirements.

Process & Product Quality

• Monitor manufacturing processes to ensure consistent product quality.
• Conduct root cause analysis using tools such as 8D, 5 Whys, and Fishbone diagrams.
• Implement corrective and preventive actions (CAPA).
• Analyze quality data and trends (scrap, rework, warranty claims).

Supplier Quality 

• Evaluate supplier quality systems.
• Address supplier quality issues and drive corrective actions.
• Support incoming inspection and supplier PPAP approval.

Customer Interface

• Act as primary contact for customer quality concerns.
• Manage customer complaints, return, and warranty issues.
• Lead problem resolution and containment actions.

Continuous Improvement

• Lead or participate in Lean, Six Sigma, and Kaizen initiatives.
• Identify process improvement opportunities to reduce defects and waste.
• Support cost reduction and efficiency improvement efforts.

Audits & Compliance

• Manage our LPA and Process Audit system.
• Conduct internal audits and support external/customer audits.
• Ensure documentation and quality records are maintained.
• Verify compliance with regulatory and safety standards.

What Success Looks Like

• Continual reduction in customer complaint occurrence and PPM.
• Customer and supplier quality issues are resolved quickly and effectively.
• Quality systems remain compliant with applicable standards (ISO 9001 and IATF 16949).
• Continuous improvement initiatives result in measurable quality improvements.
• Documentation and audit are accurate, complete and timely.
• Strong collaboration is demonstrated across manufacturing and quality teams.
• Quality metrics show sustained improvement in key performance indicators.
• Completion of tasks within an agreed timeframe.

Position Profile:

• Customer-focused mindset
• Strong attention to detail and commitment to zero-defect mindset. 
• Problem-solving and analytical thinking.
• Effective communication across all levels of the organization. 
• Ability to work under pressure in a fast-paced automotive environment. 
• Collaborative and team-oriented 
• Strong organizational and project management skills.