Careers at MSW

The Quality Technician/Supervisor supports the plant’s quality management system to ensure compliance with automotive standards, including IATF 16949 and customer-specific requirements. This role is responsible for supervising a team of quality inspectors to ensure customers receive 100% defect free parts. The position is also responsible for various testing, calibration, and containment activities to ensure product conformity, reduce defects, and support continuous improvement within a fast-paced automotive manufacturing environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Supervise a team of production floor inspectors to ensure correct staffing and inspection prioritization is being maintained.
• Perform Millipore (membrane filtration) testing to verify cleanliness levels of components and processes in accordance with automotive cleanliness standards (e.g., VDA 19 / ISO 16232). 
• Manage and maintain the gage calibration system, ensuring all inspection, measurement, and test equipment is calibrated and compliant with IATF 16949 requirements. 
• Conduct shipping dock audits to verify proper packaging, labeling, traceability, and documentation meet customer-specific requirements (CSR) and automotive standards. 
• Oversee non-conforming material (NCM) management, including identification, segregation, documentation, and disposition using established quality systems. 
• Lead defect containment activities (e.g., controlled shipping, sort/rework coordination), ensuring immediate response to quality issues and protection of the customer. 
• Perform incoming/receiving inspections on raw materials and components using sampling plans and control plans. 
• Process supplier returning using DMR process.
• Develop, update, and maintain process work instructions and visual aids to ensure standardized operations and error-proofing (poka-yoke). 
• Support layered process audits (LPA) and internal quality audits to ensure adherence to control plans and standardized work. 
• Assist in root cause analysis (e.g., 5 Whys, Fishbone, 8D) and support corrective and preventive actions (CAPA). 
• Maintain traceability and accurate quality records in compliance with IATF 16949 and customer requirements. 
• Collaborate with production, engineering, and suppliers to resolve quality issues and improve process capability.
• Assist with safe new product launches and building sample parts.
• Other duties as assigned.

What Success Looks Like:

• Zero PPM with customers.
• Lead and develop floor inspectors to achieve high performance.
• Ensure floor inspector staffing is focusing on the correct product priority.
• Continual internal PPM reduction
• Reduce manual part inspection requirements.
• Ensuring no expired gauge calibrations.
• Completion of tasks within an agreed timeframe.

Position Profile:

• Strong attention to detail and commitment to zero-defect mindset. 
• Problem-solving and analytical thinking. 
• Effective communication across all levels of the organization. 
• Ability to work under pressure in a fast-paced automotive environment. 
• Team-oriented with continuous improvement focus.
• Self-motivated.

Summary/Objectives

Working Monday through Thursday from 3:30 PM to 2:00 AM, the 2nd shift Maintenance Technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and production maintenance systems and processes to support the achievement of the site’s business goals and objectives. 

Essential Job Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Serve as the first point of contact for equipment breakdowns and respond promptly and professionally to time-sensitive maintenance needs.
• Perform installation, maintenance, and repair of production and facility equipment with accuracy, precision, and adherence to established procedures.
• Provide emergency and unscheduled repairs of production equipment and fully document work performed.
• Conduct mechanical, electrical, pneumatic, and hydraulic troubleshooting with a focus on identifying root causes and preventing recurrence.
• Perform advanced troubleshooting of control systems, including interpreting ladder logic and tracing I/O and sensors. Basic PLC troubleshooting (reading ladder logic, tracing I/O and sensors, minor edits a plus but not required).
• Read and interpret technical manuals, schematics, and work orders, and proactively learn new equipment to improve diagnostic capabilities.
• Diagnose issues, replace or repair parts, test functionality, and ensure proper adjustments with strong follow-through.
• Complete preventive maintenance activities within the CMMS, ensuring entries are thorough, accurate, and compliant with internal documentation standards.
• Assist in the analysis and improvement of CMMS workflows, including identifying patterns, repeated failures, and opportunities for system optimization.
• Perform facility maintenance tasks such as plumbing, electrical, and carpentry work as needed.
• Partner with and oversee external service vendors conducting repairs or maintenance work.
• Operate hand tools, power tools, electric meters, diagnostic equipment, and material-handling devices safely and effectively.
• Conduct proactive inspections of equipment during operation to identify potential safety hazards and emerging maintenance issues.
• Recommend and implement improvements to enhance equipment reliability, maintenance efficiency, and cost-effectiveness.
• Support audits and reviews related to maintenance documentation, safety compliance, and equipment performance.
• Communicate clearly with operators, engineering staff, and leadership regarding equipment status, risks, and recommended corrective actions.
• Maintain confidentiality of equipment, facility, and process information when appropriate.
• Maintain clean, organized, and safe work areas at all times with disciplined attention to detail.
• Participate in or lead special projects, equipment upgrades, and installation activities as assigned.

What Success Looks Like

• Equipment downtime is minimized through proactive troubleshooting and timely response to issues.
• Preventive maintenance tasks are completed accurately, consistently, and fully documented in the CMMS.
• Communication with operators, engineering, and leadership is proactive, clear, and solution-focused.
• Issues are anticipated when possible, not simply corrected after failure.
• Work areas, tools, and documentation are maintained with high standards of accuracy and organization.
• Vendor interactions and repair activities are executed professionally and aligned with company expectations.

Position Profile:

• Thrives in a hands-on environment with high standards for precision and safety.
• Able to shift priorities quickly based on production demands.
• Values structure, accountability, and consistent follow-through.
• Self-motivated with a strong desire to understand new equipment, technologies, and processes.
• Demonstrates ownership of assigned tasks and pride in work quality.
• Operates effectively in a fast-paced environment influenced by business growth and operational momentum.

The Quality Technician supports the plant’s quality management system to ensure compliance with automotive standards, including IATF 16949 and customer-specific requirements. This role is responsible for inspection, testing, calibration, and containment activities to ensure product conformity, reduce defects, and support continuous improvement within a fast-paced automotive manufacturing environment.

Essential Job Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Perform Millipore (membrane filtration) testing to verify cleanliness levels of components and processes in accordance with automotive cleanliness standards (e.g., VDA 19 / ISO 16232).

• Manage and maintain the gage calibration system, ensuring all inspection, measurement, and test equipment is calibrated and compliant with IATF 16949 requirements.

• Conduct shipping dock audits to verify proper packaging, labeling, traceability, and documentation meet customer-specific requirements (CSR) and automotive standards.

• Oversee non-conforming material (NCM) management, including identification, segregation, documentation, and disposition using established quality systems.

• Lead defect containment activities (e.g., controlled shipping, sort/rework coordination), ensuring immediate response to quality issues and protection of the customer.

• Perform incoming/receiving inspections on raw materials and components using sampling plans and control plans.

• Process supplier returning using DMR process.

• Develop, update, and maintain process work instructions and visual aids to ensure standardized operations and error-proofing (poka-yoke).

• Support layered process audits (LPA) and internal quality audits to ensure adherence to control plans and standardized work.

• Assist in root cause analysis (e.g., 5 Whys, Fishbone, 8D) and support corrective and preventive actions (CAPA).

• Maintain traceability and accurate quality records in compliance with IATF 16949 and customer requirements.

• Collaborate with production, engineering, and suppliers to resolve quality issues and improve process capability.

• Assist with safe new product launches and building sample parts.

• Other duties as assigned.

What Success Looks Like

• Zero PPM with customers.

• Continual internal PPM reduction

• Reduce manual part inspection requirements.

• Ensuring no expired gauge calibrations.

• Completion of tasks within an agreed timeframe.

Position Profile:

• Strong attention to detail and commitment to zero-defect mindset.

• Problem-solving and analytical thinking.

• Effective communication across all levels of the organization.

• Ability to work under pressure in a fast-paced automotive environment.

• Team-oriented with continuous improvement focus.

• Self motivated.